Terms and Conditions - Gardeners Honor Oak
Welcome to Gardeners Honor Oak. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Introduction
These terms govern your use of our gardening services. By engaging with Gardeners Honor Oak, you accept these terms in full. If you disagree with any part, you must not use our services.
2. Services Provided
We offer a variety of gardening services, including but not limited to:
- Landscape design and installation
- Lawn maintenance
- Planting and tree care
- Irrigation system installation
- Seasonal clean-ups
2.1 Custom Services
Custom services are available upon request. Additional charges may apply based on the scope and complexity of the project.
3. Booking and Scheduling
To schedule a service, please contact us through our preferred communication channels. We will confirm your appointment within 48 hours. Cancellations must be made at least 24 hours in advance to avoid any penalties.
3.1 Appointment Changes
Clients may reschedule appointments as long as sufficient notice is provided. Repeated changes may result in additional fees.
4. Payment Terms
Payments are due upon completion of services unless otherwise agreed upon. We accept various payment methods, including:
- Credit/Debit Cards
- Bank Transfers
- Cash
4.1 Late Payments
Late payments may incur a 5% surcharge for each week overdue.
5. Guarantees and Warranties
Our services come with a 30-day satisfaction guarantee. If you are not satisfied with our work, please contact us within this period for a resolution.
5.1 Exclusions
The guarantee does not cover damages caused by natural disasters, pests, or client negligence.
6. Client Responsibilities
Clients are responsible for:
- Providing access to the property
- Ensuring the site is safe for work to be conducted
- Securing pets and removing valuables
6.1 Property Access
Clients must ensure that our team has unrestricted access to the areas where services are to be performed.
7. Liability
Gardeners Honor Oak is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
7.1 Insurance
We maintain comprehensive insurance to cover any accidental damages during service provision.
8. Termination
We reserve the right to terminate services if clients violate any terms herein. Termination notices will be provided in writing.
8.1 Refunds
In cases of early termination, refunds will be calculated based on the services rendered up to the termination date.
9. Governing Law
These terms are governed by the laws of the jurisdiction in which Gardeners Honor Oak operates. Any disputes will be resolved in the appropriate courts.
9.1 Dispute Resolution
We encourage amicable resolution of disputes through direct communication before seeking legal intervention.
10. Amendments
Gardeners Honor Oak reserves the right to amend these terms at any time. Clients will be notified of significant changes via email or other communication channels.
10.1 Continued Use
Continued use of our services after amendments constitutes acceptance of the new terms.
11. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we handle your personal information.
11.1 Data Protection
We implement appropriate measures to protect your data from unauthorized access and disclosure.
12. Intellectual Property
All content related to Gardeners Honor Oak, including logos and service descriptions, are our intellectual property and may not be used without explicit permission.
12.1 Usage Rights
Clients are granted a limited, non-transferable license to use our content for personal purposes only.
13. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, or governmental actions.
13.1 Notification
In the event of a force majeure situation, we will inform clients promptly and discuss alternative arrangements.
14. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
14.1 Invalid Provisions
Invalid or unenforceable terms will be reformed to reflect the original intent as closely as possible.
15. Entire Agreement
These terms constitute the entire agreement between Gardeners Honor Oak and the client, superseding any prior agreements or understandings.
15.1 Integration
Any amendments or modifications must be made in writing and signed by both parties.